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Returns

All sales made through luxdluxreserve to customers outside of the UK are final with the exception of an item (or items) being damaged during transit or not as described in our listings.

In the event of receiving goods that appear to have been damaged during transit, notification of return must be made via email, within 7 days of receiving the goods to enquiries@luxdlux-reserve.com

All returns must be agreed in writing from luxdluxreserve and any subsequent return must be sent by a recognised carrier using an insured, tracked and signed service and must be clearly marked as a 'RETURN.' When a return is agreed please request instructions from luxdluxreserve on the labelling and sending of the item.